An AI Voice Agent is an automated assistant that handles phone calls, such as reservations and orders, without human intervention.
The AI Voice Agent uses voice recognition and AI to understand customers and efficiently help them with their questions and requests.
Our solution is suitable for all types of restaurants, from small cafes to large chains, and can be tailored to your specific needs.
Yes, the AI Voice Agent works around the clock, so you never miss a reservation or order.
Yes, the AI supports multiple languages, so you can also optimally serve international guests.
Yes, the AI Voice Agent can accept, confirm, change, and cancel reservations.
Yes, customers can place their orders over the phone and the AI ensures seamless processing.
Yes, the AI answers frequently asked questions about opening hours, location, menu options, and more.
The AI Voice Agent recognizes and records special requests, such as dietary requirements and allergies, and communicates them with the restaurant.
Yes, the AI Voice Agent can handle multiple calls at the same time, so no customer has to wait.
Our AI Voice Agent is compatible with most common reservation systems and can be easily integrated.
Within 24 hours, the AI Voice Agent can be operational in your restaurant, depending on how quickly you can provide us with the correct information.
No, the AI Voice Agent works with your existing phone system and the software runs within our cloud environment.
The agent uses artificial neural networks, Natural Language Processing (NLP), and Machine Learning models to understand and generate language.
This process often requires some technical knowledge and sufficient data to improve performance, which is why we take care of it for you. We will continue to fine-tune the model for perfect interaction with your customers.
We use strict security measures and comply with all relevant privacy legislation, such as the AVG.
Conversations may be recorded for quality purposes, but only with your consent and in accordance with the law.
Yes, you can access reports and analyses via a dashboard.
The AI uses advanced speech recognition and confirms key details with the customer.
Yes, our system recognizes unwanted calls and can filter them automatically.
This includes improved context understanding, multilingual conversations, more extensive integrations with external applications, and advanced user personalization.
Yes, in the future, we will also develop specialized agents for other sectors, such as the medical, retail, beauty, service sectors. We train these agents on specific terms and regulations.
Thanks to constant feedback and new training data, AI voice agents are constantly learning. In addition, AI systems regularly release updates with improvements in accuracy and new possibilities.
Some advanced models can recognize sentiments and even emotions in a voice. However, this is still in its early stages and depends heavily on the technology and available training materials. We will continue to investigate this and apply it if possible.
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